COVID-19 information

Our summer season starts on 30 May. The Summercard will be valid from this date.


New bookings for Summer 2020

We have relaxed our cancellation policy for new bookings this summer: we will send full details with our apartment information and offer price. 


Current bookings for Summer 2020

As the summer progresses, we hope that restrictions will ease and you may be able to take your holiday here at Haus Heidi as planned. But if a cancellation becomes necessary, we will contact each guest individually to discuss options. 


Winter season 2020-21

We are now taking bookings for the winter season 2020-2021. We will ask for a deposit, as a sign of commitment to the booking - however our relaxed "Covid" cancellation policy with apply. Please see the booking page for details.


We are very happy to answer any questions regarding your booking, or if you want to ask about a future holiday. Please just send an email.

We hope, like everyone, that the crisis comes to an end as quickly as possible. In the meantime, stay safe and stay healthy.


Best wishes from Ramsau am Dachstein

Natalie and Jonathan